AI receptionist for dentists & dental practices
Missed calls at a dental practice aren't just lost bookings — they're patients in pain who called somewhere else instead.
The problem
Reception is juggling patients at the desk, on hold, and the phone all at once
New vs. existing patient booking rules need to be applied consistently, every time
A caller in real pain needs to be recognised as urgent immediately, not queued like a routine check-up
What your dentists & dental practices agent handles
Books appointments correctly
New patients get the longer slot they need, existing patients the shorter one — applied automatically, every call.
Quotes treatment prices
Check-ups, fillings, and whatever else you charge for — exact figures, never estimated.
Never gives clinical advice
Pain, medication, or symptom questions are never guessed at — always routed to the practice, never answered by the AI.
Flags real emergencies
Severe pain, swelling, or a knocked-out tooth is recognised and treated as top priority immediately, not booked in like a routine visit.
Every dental agent ships with a built-in emergency rule: severe pain, swelling, or a knocked-out or broken tooth is automatically flagged as urgent.
What a call sounds like
An illustrative example — not a real call
Caller
I've knocked my tooth out playing football, what do I do?Your dentists & dental practices agent
This is recorded — I'm the practice's AI receptionist. That's urgent, so I'm flagging this as a priority right now and taking your number so the practice calls you back immediately. Please keep the tooth moist if you can.Caller
Okay, it's [number].Your dentists & dental practices agent
Got it — the practice has been alerted as urgent. Someone will call you back as soon as possible.Illustrative script — prices and business names are placeholders for whatever you set. Every real call opens with the AI-and-recording disclosure shown here.
It answers for everyone
Can an AI answer my dental practice's phone and still catch a real emergency?
Yes — every dental agent ships with a built-in emergency rule. Severe pain, swelling, or a knocked-out or broken tooth is automatically flagged as urgent and the practice is alerted straight away, instead of being booked in as a routine check-up.
Will it try to give clinical advice over the phone?
No, never. Pain, medication, or symptom questions are always routed to the practice as a message rather than answered by the AI — it's built to know the difference between administrative questions and clinical ones.
Does it know the difference between new and existing patients?
Yes. New patients are booked into the longer slot they need and existing patients into the shorter one, applied consistently on every call rather than left to whoever happens to answer.