AI receptionist for trades & home services
Plumbers, electricians, and builders lose more work to missed calls than to any competitor — because the caller with a burst pipe rings the next name on the list.
The problem
You physically can't answer the phone mid-job, and voicemail loses the lead
Callout pricing needs to be clear so people aren't surprised later
A genuine emergency — a burst pipe, no heat, a gas smell — needs to jump the queue, not wait for a callback
What your trades & home services agent handles
Books the job
Name, number, address or area, what needs doing, and preferred time — never quotes an exact price for anything that needs to be seen in person.
Quotes callout fees
States your callout charge and any fixed prices exactly as you've set them — nothing invented.
Captures the address early
Gets location details up front, so you know at a glance whether it's a same-day job or one to schedule in.
Escalates real emergencies
Burst pipes, flooding, no heating in freezing weather, or a gas smell get treated as urgent immediately.
Every trades agent ships with a built-in emergency rule: burst pipes, flooding, no heating, or a gas smell are automatically flagged as urgent.
What a call sounds like
An illustrative example — not a real call
Caller
My pipe's burst under the sink, water's everywhere.Your trades & home services agent
This is recorded — I'm the AI answering for [your business]. That's flagged as urgent. Can I get your address and a number, and I'll get this to [you] right now.Caller
It's [address], number's [number].Your trades & home services agent
Got it, marked urgent and texted straight through. Turn off your stopcock if you can reach it while you wait.Illustrative script — prices and business names are placeholders for whatever you set. Every real call opens with the AI-and-recording disclosure shown here.
It answers for everyone
Can an AI receptionist tell a real plumbing emergency from a routine callout?
Yes. Every trades agent has a built-in emergency rule: burst pipes, flooding, no heating, or a gas smell are automatically flagged as urgent and texted to you immediately, ahead of routine bookings.
Will it quote a fixed price over the phone for a job it hasn't seen?
No — it states your callout fee and any genuinely fixed prices exactly as you've set them, but it's built never to invent a quote for work that needs to be seen in person first.
Does it capture the address before anything else?
Yes, address or area is captured early on every call, so whoever picks up the job knows immediately whether it's a same-day emergency or one to schedule in.