AI receptionist for restaurants & takeaways
Every unanswered call during service is a table that books somewhere else, or a takeaway order that goes to the place next door.
The problem
Peak service is exactly when you have zero hands free for the phone
Reservation calls need party size, date, and time captured accurately — under pressure, details get missed
Allergy and dietary questions need to be answered right, not guessed at
What your restaurants & takeaways agent handles
Takes reservations
Name, phone, party size, date and time, any occasion — confirmed back to the caller and texted straight to you.
Answers menu questions
Prices, dishes, dietary notes — from your facts only, and always adds that the kitchen confirms allergies on arrival.
Handles collection orders
Explains takeaway and collection options exactly as you've set them, no invented wait times.
Routes large groups
Big parties and private hire enquiries get taken as a message so you can call back and close it properly.
What a call sounds like
An illustrative example — not a real call
Caller
Table for four Friday, 8pm, and is the lamb dish nut-free?Your restaurants & takeaways agent
This call's recorded — I'm the AI receptionist here. Friday 8pm for four is booked and confirmed by text. On the lamb: [answers from your menu facts, or flags it for the kitchen to confirm on arrival if it's not in your notes].Caller
Great, thanks.Your restaurants & takeaways agent
You're all set — see you Friday at 8.Illustrative script — prices and business names are placeholders for whatever you set. Every real call opens with the AI-and-recording disclosure shown here.
It answers for everyone
Can an AI take restaurant bookings during a busy Friday service?
Yes. It answers every call instantly even when your whole team is on the floor, captures party size, date, time and any occasion, and confirms by text to the caller and to you — no one waiting on hold during service.
What happens with allergy questions — does it guess?
No. It answers dietary and allergy questions strictly from the facts you've given it, and it's built to always add that the kitchen confirms allergies on arrival rather than presenting itself as the final word.
Can it handle a large party or private hire enquiry?
It takes the details as a message rather than trying to close a big booking itself, so you get a proper call back to agree the specifics instead of a rushed reservation on the phone.