AI receptionist for gp clinics, physios & chiropractors
Reception is juggling patients at the desk and on hold — every missed call is someone who needed to be seen, calling somewhere else instead.
The problem
Reception can't be on the phone and at the desk at once
New vs. existing patient booking rules need to be applied consistently, every call
A caller describing something urgent needs to be flagged immediately, not queued like a routine booking
What your gp clinics, physios & chiropractors agent handles
Books appointments correctly
New patients, existing patients, different appointment types — handled consistently, every single call.
Quotes prices exactly
Consultation fees and treatment prices — exact figures from your facts, never estimated.
Never gives clinical advice
Symptom questions are never guessed at — always routed to a message for clinical staff, never answered by the AI.
Flags real emergencies
Anything that sounds urgent is recognised and the caller is told to seek immediate care, not booked in as routine.
Every medical clinic agent ships with a built-in emergency rule: symptoms that sound urgent get told to call 999 or 111 immediately, never booked as a routine appointment.
What a call sounds like
An illustrative example — not a real call
Caller
I've had chest pains since this morning, can someone see me today?Your gp clinics, physios & chiropractors agent
This is recorded — I'm the clinic's AI receptionist. That needs urgent attention right now, so please call 999 or 111 immediately rather than wait for an appointment. I'll also flag this call to the clinic straight away.Illustrative script — prices and business names are placeholders for whatever you set. Every real call opens with the AI-and-recording disclosure shown here.
It answers for everyone
Can an AI answer my clinic's phone without giving medical advice?
Yes. It's built to never guess at symptom questions — anything clinical is taken as a message for staff to handle, while it still books, quotes prices, and answers factual questions about the practice.
What if a caller describes something that sounds like an emergency?
It's built with an emergency rule: anything that sounds urgent is told to call 999 or 111 immediately rather than being booked in as a routine appointment, and the clinic is alerted to the call.
Does it handle new patient bookings differently from existing patients?
Yes, consistently on every call — new patients, existing patients, and different appointment types are applied the same way each time, rather than depending on who happens to be on reception.