AI receptionist for estate & letting agents
A missed viewing enquiry doesn't wait for a callback — it goes to the next agent on the list. A missed tenant emergency becomes a bigger problem by morning.
The problem
Viewing requests come in constantly, often outside office hours
Tenants calling about a maintenance issue need the right details captured immediately
A genuine emergency — no heat, a gas smell — needs to jump the queue, not wait for Monday
What your estate & letting agents agent handles
Books viewings
Captures the caller's details and the property they're interested in, then books a viewing slot.
Takes tenant maintenance requests
Property address and a clear description of the issue, captured properly every time — even for something that sounds minor.
Answers listing questions
Prices, availability, and features — from your facts only, never invented for a property that isn't listed.
Escalates real emergencies
No heating, a gas smell, flooding, or being locked out are flagged as urgent immediately, not queued as routine maintenance.
Every estate agent agent ships with a built-in emergency rule: no heating in freezing weather, a gas smell, flooding, or a lockout are automatically flagged as urgent.
It answers for everyone